We offer a 2-day return policy on most items. If you’re not satisfied with your purchase, you can return it within 2days from the delivery date for a full refund or exchange, provided the item is in its original condition and packaging. Certain conditions may apply, so please check our detailed return policy on the website or contact our customer service for more information.

Yes, we deliver all over Lebanon. No matter where you are, we ensure your order reaches you with ease and efficiency.

Your order will arrive within 1-3 business days, depending on your location.

For more information, you can visit our Help Center on the website, where you’ll find detailed answers to common questions. You can also contact our customer service team directly for assistance with any inquiries or concerns you may have. We’re here to help! 

Canceling your order is the last thing we want to do but some situations come up where cancellation is the best option to save you time and money. If your order is canceled, you won’t be charged. Find more information about auth holds.

The most common reasons an order might be canceled are:

• Limits on available quantities
• The item is out of stock
• Price or other listing errors
• Additional information is needed by our Credit and Fraud Avoidance department
• Unavailable carrier or shipping method
• Using an older browser or app version which is no longer supported

If you haven’t received all items in your order, please contact our customer service team immediately. We’ll investigate the issue and ensure the missing items are delivered to you as soon as possible

If you encounter any issues with your order, please reach out to our customer service team right away. We’ll work quickly to resolve the issue, whether it’s a wrong item, damaged product, or any other concern. Your satisfaction is our priority!